PAYMENTS AND RESERVATIONS:

  • A non-refundable 50% deposit is required.
  • Store pickups are charged on the start date of rental.
  • The balance of the rental is not charged until the items are picked up.  Once the items are picked up, the balance of the rental is required to be paid in full.
  • Rental Rates are based upon calendar days, regardless of pick up times. Daily Rate = 1 calendar day, weekly Rate
    = 7 calendar days, monthly rate = 28 calendar days.

PICK UP, RETURN & DELIVERY

  • Pick up and delivery must be conducted during store hours
  • Delivery and pick up is available for a $50 fee (round trip).  All deliveries and pick ups must be signed for.

QUALITY & CLEANLINESS

  • We clean and disinfect our items with gentle disinfectant that kill 99.9% of all Germs, and launder linens between each use.
  • We safety check all items. We do not rent out any item that does not meet current safety standards or are recalled.
  • We buy our rental gear NEW.
  • If there are any issues or concerns about our rental gear, inform us immediately so that we can correct the issue.

TRAVEL CRIBS

  • A fitted sheet is included in the rental rate for all types of beds.
  • All sheets, bags and other accessories that come with the rental must also be returned or are subject to a replacement fee.

RESPONSIBILITY OF USE

  • Renters are responsible for the proper use and/or installation of all rental gear, and Pride + Joy Skaneateles, Inc. is not
    responsible for any misuse.
  • Any rental gear defects are the sole responsibility of the manufacturer, and Pride + Joy Skaneateles, Inc. is not responsible for any defective gear.
  • Pride + Joy Skaneateles, Inc. and its employees are not
    responsible for the proper use, set up or installation of any baby equipment, including but not limited to booster seats and car seats.
  • Rental items are required to be returned clean. Any item returned that is not clean is subject to a $25 cleaning fee.
  • If there are issues or concerns about our rental gear, you must inform us immediately so that we can correct the issue.
    Refunds as such are issued based on the date the issue was reported.
  • Pride + Joy Skaneateles, Inc. is not responsible for any injury or harm caused as a result of using the rental item.

CHANGES & CANCELLATIONS

  • Extensions of rentals are welcome, based upon availability.
  • If changes to rental items are made, we will adjust the balance due accordingly.
  • If an order is cancelled, the 50% deposit is non-refundable.
  • Refunds will not be issued for any rentals returned early.

RETURNS & PURCHASE

  • Rental Items not returned after 3 days of the scheduled return date and without contacting Pride + Joy Skaneateles, Inc of an
    extension will have their full replacement value charged to the credit card on file.
  • Rental Items that are damaged or missing parts will have their full replacement value charged to the credit card on file.
  • Rental Items are available for purchase at the additional purchase price of full retail value, and can be charged to the credit
    card on file.